| ABOUT US |
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DiscountChess.net, TechniChess.com, Polltics.com are all websites owned by TechniGames, Inc. located in Beverly Hills, CA.
Our product Catalogue ranges from Chess Staunton sets and pieces, to Figurines of all beautiful designs and themes, to multiple different boards of different designs and colors, to outdoor sets, accessories, and more. Any design you want, you will find it here, your first Internet stop for all of your chess needs. We do it by working with America’s leading chess retailers with over 30 years in the business, to bring you the highest quality and most comprehensive selection of chess products backed by a satisfaction guarantee that will give you the peace of mind you need to purchase without fear. While our website places the greatest selection of products and unparalleled quality at your finger tips, and while you may feel more secure purchasing with us under the umbrella of our MONEY BACK SATISFACTION GUARANTEE, at times you may not find on our website what you are looking for. In such cases, let us know and we’ll do our best to help you get the product you are looking for. Because it is our desire to establish a lifelong relationship with our customers, servicing and answering all of your concerns are our primary goals. So feel free to contact us with all your questions. We’ll do our best to answer them in a timely manner, be it regarding a new purchase or requests for refunds. We want you to have the best customer experience and will work towards that end. Have any questions? We want to hear from you: |
| SHIPPING WITHIN THE CONTINENTAL UNITED STATES |
We provide you with several shipping options to suit your specific needs:
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| SHIPPING INTERNATIONAL |
Shipping quotes for international delivery depends on size and weight and they include
shipping and handling and insurance. Country duties or fees are not included in the cost
and they are the sole responsibility of the customer. You will first place your order
online and choose International delivery. We will follow up with an email giving you all
available shipping options for your country along with shipping costs. Upon confirmation
from you, we will proceed and ship your order immediately (Note: You may indicate with
your order that you did like us to ship the order without confirming shipping costs.
We will then proceed by charging your credit card all associated shipping costs and ship
the order immediately. We will follow up with a status email). You will typically have two
main methods of international delivery. However, not all shipping options will be available
in every country. Some size restrictions may apply requiring UPS shipping:
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RETURN POLICY |
| Should you not feel fully satisfied with your purchase for any reason just return the item at any time within 1 month of purchase on items under $200.00 no questions asked, provided you follow the "Conditions of Returns" stated below. For all other items above $200.00 returns are limited to two weeks from day of purchase and also subject to the "Conditions of Returns". |
| Conditions of Returns: |
| All items returned must be received by us before the return deadline, be undamaged, and contained within their original packaging. A restocking fee of 5% will apply on all items above $200.00. Shipping charges are none refundable (no exceptions). Special order items are not refundable. |
| Special Circumstances: |
| Under some circumstances we may work with you to help you get a refund even if you didn't meet the "Conditions of Returns", but we do so at our own discretion and we make no guarantees about it. |